Return Policy for Lead Xelerator by Uplife Group

Thank you for choosing Lead Xelerator as your Customer
Relationship Management (CRM) solution. At Uplife Group, we are committed to
providing you with a seamless experience. Please review our return policy
carefully.

Cancellation and Refund Policy:

1. Subscription Cancellation:

- Users have the
flexibility to cancel their subscription at any time.

- All cancellation
requests must be submitted in writing to support@leadxelerator.com.

2. Refund Eligibility:

- We do not provide
refunds for non-use of the platform.

3. Refunds will be issued under the following conditions:

- Condition 1:
If you were charged after sending in a written request to have your
subscription canceled.

- Condition 2:
If you send a written request for cancellation within 3 days of our latest
charge.

How to Request a Refund:

- To initiate a
refund request, please send a written request to support@leadxelerator.com
within the stipulated time frames mentioned above.

- Include your full
name, contact information, and a brief explanation of the reason for the refund
request.

Refund Processing:

- Refunds will be
processed within 5 - 7 business days from the date of receiving a valid refund
request.

- The refunded
amount will be credited to the original payment method used for the
subscription.

Important Notes:

- Refunds are only
issued under the specified conditions outlined in this policy.

- We reserve the
right to deny a refund request if it does not meet the criteria mentioned
above.

- Users are
responsible for ensuring timely cancellation requests to avoid any unwanted
charges.

Contact Information:

- For any questions
or assistance regarding cancellations and refunds, please contact our support
team at support@leadxelerator.com.

We appreciate your understanding and cooperation. Thank you
for choosing Lead Xelerator by Uplife Group.

Sincerely,

Lead Xelerator by Uplife Group